Organisation In-House Support
My mission is to provide impeccable standards of service delivery to enable your organisation to thrive and to achieve its aspirations and goals.
Do you need as a workforce to evaluate in-house work undertaken?
Do you need to upgrade current operational systems?
Perhaps you are interested or ready to introduce a new working set-up and would benefit from further assistance?
Perhaps you wish to review performance and to evaluate client needs, support methods and service delivery?
You may wish to consider a team building session, this will increase team skills, communication, morale and productivity?
I can provide supervision sessions, a tool that will benefit individual performance, appraisals and team growth?
Over many years I have worked for organisations where as you would expect, the paper work is the bulk of the workload.
I have heard managers say to staff, if you haven’t done the paper work, then how do I know what you are achieving.
This highlights the need for completing the paper work [record-keeping] and as soon as you can. Write ups are very important, recording client contact and with information on assessments, support plans and working towards achieving chosen goals and other areas as applicable.
The paper work implementation is very much an integral part of everyday work while supporting clients in any setting or project.
The purpose of recording is to identify with the work undertaken, in progress, being achieved, outcomes and on completion. To measure success, “to evidence” the support or programme and service we deliver to clients.
Also, we need to continue to review and to update with any known changes to ensure we continue to meet expected standards.
Furthermore, we have a duty and responsibility to ensure the high standards are maintained and of course we can expect the work to be continually inspected.
With all this in mind, I have spent time looking at ways to reduce paper work [time], while still reaching the high levels expected and recording what is essential and required.
Recordings need to be accurate but structured so we can spend more practical time providing support to clients, as I believe we need to be available to provide more face-to-face contact for establishing better working relationships, trust and for communication purposes.
Less paper work will free more time to attend to other important issues that can already take up much of our working day, such as: phone calls, emails, interviews, meetings and sometimes other unexpected duties or tasks.
The format I would implement is designed to reduce paper work, while still reaching the high levels expected of us as individual workers and as a staff team.
I can provide support with in-house working documents, best practice and to meet quality assessment criteria.
To help sharpen skills and motivate.
Do you have training modules in place?
Are they achieving desired outcomes and meeting your goals?
*Setting Goals & Actions
*Recordings & Record Keeping
Quality Coaching & Mentoring Service Assured.
Call to Action
“Do it now. Sometimes later becomes never.”